Special and/or Custom-Made Items
If you need a special or custom-made product, (such as toilet partitions or certain water heaters) you will be required to:
- Submit the product specifications desired, and, in the case of items like toilet partitions, provide complete, detailed drawings.
- Once you have accepted our price, you will be required to review, sign and return to us a "special order" form, which will list the product, terms and shipping address.
- On certain items, a deposit may be required.
- Once ordered, these products are non-cancelable, non-returnable and non-refundable.